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Scentora policy

Why are the fragrances so cheap?

Our fragrances are grey market — essentially stock that hasn’t been put on or sold from retail shelves. We buy in bulk, which helps us keep costs down and sell at lower prices.

Returns within 30 days

We accept returns within 30 days of delivery, provided the item has not been damaged by the recipient.

Order hasn’t arrived?

We offer refunds if your order has not arrived. Please contact us with your order number so we can look into the missing delivery.

Contact us

For a return or refund, email Scentoraeu@gmail.com or message us on TikTok @scentoraeu.